Prescription Policy
Policy Overview
This prescription policy applies to all customers, healthcare providers, and employees of the online pharmacy. It covers submitting, verifying, fulfilling prescriptions, handling controlled substances, and record-keeping practices.
We may require a prescription for your order to optimize our care toward customers.
- You can email us the scanned copy of the prescription at [email protected].
- An authorized doctor must prescribe it.
- We do not accept prescriptions that are accessed from an online source.
- It must be written in English.
- You must submit the prescription within 9 days from the day of the order. Your booking may be canceled if you do not submit it within the limited period.
- A licensed pharmacist will be available during business hours to answer any questions regarding medications, prescriptions, or potential drug interactions.
- If information is omitted from the submitted prescription, our support team will contact you for further details.
- Customers can contact support through:
Legal and Ethical Compliance
This policy adheres to applicable laws and ethical standards, including but not limited to:
- The Health Insurance Portability and Accountability Act (HIPAA) for data privacy.
- The Controlled Substances Act (CSA) for handling and dispensing controlled medications.
- Relevant national and local pharmacy regulations.
Policy Review and Updates
This policy will be reviewed annually or as required by changes in regulations or business practices. All employees and stakeholders will be notified of significant updates.
Acknowledgment
By using online pharmacy services, customers and healthcare providers agree to comply with the terms of this prescription policy. They should contact the pharmacy’s compliance officer if they have any questions or concerns about this policy.